Practice Dispensary Service

Please order your repeat prescription from the dispensary using your computer printout attached to your last issue of medication.  You can order your repeats in the following ways:

  • By bringing your computer printout to the surgery – Tick clearly the item you require on the computer printout, then place it in the repeat prescription deposit box outside the dispensary hatch.
  • By Telephone (01526) 352466 – Please state your full name, date of birth and the medication required.  If ringing outside our normal hours or the dispensers are busy, a message can be left on the answerphone.
  • By SystmOnline – Please ask at dispensary for more details and to get your username and password.

Please REMEMBER we require a minimum of 48 working hours notice when ordering your repeat prescriptions from dispensary.  Weekends and Bank Holidays are not counted as working days. 

At Bank Holidays and Christmas please allow a minimum of three working days.

MONDAYS are very busy – please order mid-week when possible even if you are a little early.

Local chemists have a delivery and collection of prescription service, please telephone the chemist of your choice for details.

Private Prescriptions – There may be a need for the doctor to issue you with a private prescription if the service you require is not covered by the NHS.  The practice can provide a dispensing service for these prescriptions.

Medication Reviews – We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.

Monitored Dosage System (Blister Pack)

A Monitored Dosage System is designed to assist persons who find it difficult to keep track of their medications and who sometimes forget to take the medication as prescribed. The system consists of a weekly set of medications, which is blister packed for different times of the day as appropriate.  The patient can receive the full monthly prescriptionpacked in four blistered cards or the medication can be dispensed weekly, according to the wishes of the doctor.

If you think a Monitored Dosage System could help you keep track of your medicines, please read it in more detail here.

Online Prescription Service

Why not save time and order your repeat prescription online via SystmOne?

If you have not registered for our online service yet, please contact the surgery to register and obtain your unique username and password.

It’s easier and quicker to manage appointments and request repeat prescriptions via our online service. You must first be registered. Ask reception for a user name and password and follow the link below to register (photo ID may be required). Then simply log in and select an option.


Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.